MaiaMost teams keep Slack on for delivery and votes, email for billing, and turn off SMS until things get urgent. You can change it anytime, I will pick up the next ping.
Event matrix
Toggle per channel. Saving propagates to every team member.
EventEmailSlackSMSIn-app
Delivery updatesBox ships, arrives, or is delayed.
Vote reminders24h before the cycle locks.
Maia needs your eyesDrafts ready for review or alerts she escalates.
Billing eventsInvoices issued, paid, or failed.
Brand messagesEach new reply from a brand.
Weekly summaryFriday morning recap with sentiment, spend, and shipments.
Quiet hours
Maia holds non-urgent pings between 21:00 and 07:30 CT.