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Crescence

The B2B CPG marketplace connecting emerging brands with the offices that buy from them.

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© 2026 Crescence Inc. Built in San Francisco.The B2B CPG marketplace.

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Help center

How can we help?

Browse articles for brands and office buyers, or reach out to the team directly.

For brands

  • Getting started as a brand›
  • How to list your first product›
  • Setting minimum order quantities and pricing›
  • Understanding the 13% commission›
  • How sample requests work›
  • Fulfilling and shipping orders›
  • Getting paid: Stripe Connect setup›
  • Understanding your discovery score›
  • Using Maia to improve your profile›
  • How to handle disputes›

For offices

  • Getting started as an office buyer›
  • Setting dietary preferences and filters›
  • How to request a sample›
  • Placing and managing orders›
  • Setting team budgets and caps›
  • Inviting team members›
  • How Maia learns your office preferences›
  • Restock reminders and standing orders›
  • Exporting order data and invoices›
  • Canceling an order›

Still need help?

Our team answers questions within one business day.

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